Delivery Information

Delivery Information

When you purchase a cake from us, you can choose to collect it, or have it delivered to your venue (subject to availability).

If you wish your cake to be delivered, it will be delivered either the day before, or on the morning of your wedding. At checkout please enter the date of your wedding as the delivery date in the appropriate field. Please provide the name, address and telephone number of the venue (and contact name if possible) to which the cake is to be delivered. When we have confirmed delivery and storage details with your venue we will email confirmation to you. Our delivery schedule and the available set up times at your venue will determine the time of delivery.

Our delivery driver is responsible for the delivery and (where required) set up of your cake. Our standard delivery charges for your area will be shown at checkout. If a delivery option doesn't show for you then this means you are outside of our standard delivery areas. Should you require delivery beyond these areas, we are happy to assist. Please contact us to check availability and costs.

If you wish to collect your cake, you should enter the date you wish to collect your cake at checkout. To ensure freshness cakes should not be collected before 10am the day before your wedding, unless by prior arrangement. Please ensure you (or your friend/relative) brings a copy of your order when collecting. Our collection address is: 42 Main Street, Dunton Bassett, nr Lutterworth, Leicestershire, LE17 5JN.

We recommend that stacked cakes with more than three sponge tiers should be delivered by us.

Please remember to arrange a safe place to store your cake after it has been collected. This should be somewhere where the cake will not become cool or warm and should be away from any sources of humidity. Whether you are ordering a bespoke cake or choosing from our designed collections, you have the option to collect your cake from our kitchens, or have it delivered to your reception venue.

We will contact you at least two weeks before the wedding to confirm details. Please ensure your full contact details are supplied and if for any reason you do not receive these (or we have not been able to contact you) please call us at least one week before your cake is due, or your cake will not be baked!

Cake Storage:

In order to keep your cake in a perfect condition it must be stored, at room temperature, out of sunlight, away from heaters and sources of humidity. Cakes should not be refrigerated prior to cutting or serving unless specifically instructed. Stacked cakes will be supported by cake boards and dowel rods which should be carefully removed prior to serving. Some elements of your cake may not be edible - e.g. diamante trimming, crystal decorations, decorating ribbon. It is your sole responsibility to ensure that all inedible items are removed from the cake prior to serving and we cannot accept any liability in that respect. All our cakes are freshly baked before decorating and should be consumed within 3 days of delivery or collection.

S5 Box